Services

Managed Services

Complete Network Management
 
Our Managed Services practice provides proactive support to maintain systems, monitor capacity and head off system issues before they cause harm to your business or customers. The Managed Services team provides flexible, predictable, and reliable services for a straightforward monthly fee that fits any budget.

 

We aren’t Apple geniuses but our Service Desk will support any device you have, including the Mac platforms. This is part of our dedicated team. Why would we leave out all of the greatest technologies? The Unified Cloud is also Apple Macintosh browser and system friendly.

 

Tablets? IPhones? Palm? Not a “Company device”? Not a problem. The Service Desk won’t turn you away, we support ALL devices you own best-effort.

 

Listed below are some of the important worry- free, all-inclusive features you will discover with our IT Managed Service Contract: Coverage. Services can be provided by on-shift Service Desk employees operating in North America. 24-hours a day, Monday through Sunday, Holidays included. (7x24x365).

 

We can price this plan per-user or per-device for you.

  • Unlimited Remote Computer Support
  • Windows / Microsoft Updates
  • Security Patch Updates
  • Included Onsite Computer Repair*
  • Inventory / Licensing Management
  • Unlimited 3rd party Software Updates
  • Data Backup and Archiving
  • Yearly Renewal Reminders
  • Help Desk and PC Management
  • Support of IP Phone Systems
  • Security Alerts (Viruses/Infections)
  • Hardware Monitoring
  • Security Monitoring
  • Comprehensive Log / Alert Reporting
  • Customizable Computer Alerts
  • Server and Network Management
  • Disaster Recovery Planning
  • Computer Virus / Spyware Protection
  • Firewall / VPN Management

Plan is custom quoted per business. We never offer one size fits all type of contracts, and a quote will be customized based on discovered need.
 
 
 

Professional Services

Improving the Client Condition
 
Infostruction offers flexible services to support your business on multiple levels.

 

Our Professional Services provide design, planning, implementation, and project management to ensure your systems start off right.

 

To support existing systems we provide solutions to assist you with optimization and best practices.

 

And of course, when you are in a pinch and your systems break or go down – we are there to supply the needed expertise for a timely fix!
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Unified Cloud

Workspace Aggregation
 
Our vendor agnostic platforms deliver the cloud experience right through the browser to handheld and computing devices.

 

Those resources can reside in the public cloud, the private cloud and even on the device but are unified and delivered through a simple web interface.

 

This platform can deliver IT resources such as files, applications and reports securely, to any device with a single password using a web browser.

 

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Network Security

Prevent, Detect, Respond
 
Our Managed Security Services (MSS) provide a systematic approach to managing an organization’s security needs.

 

The services may be conducted in house or outsourced to a service provider that oversees other companies’ network and information system security.

 

Functions of a managed security service include round-the-clock monitoring and management of intrusion detection systems and firewalls, overseeing patch management and upgrades, performing security assessments and security audits, and responding to emergencies.

 

On-site consulting
Remote perimeter management
Managed security monitoring
Penetration and vulnerability testing
Compliance monitoring

 

Infostruction is vendor agnostic (We support any value-added hardware/software)

 

Virtual CTO/CISO

Trusted Advisor
 
Technology Assessment – Help senior management choose compatible technology. Ensure data, infrastructure and practices are secure.

 

Business Impact – Help the business measure the impact of decisions.

 

Budgetary Planning – Partner with Finance to manage expenditures.
 

Architecture and Design – Keep technologies current with business needs.

 

Strategic Planning – Takes steps to re-mediate inefficient processes and partner with HR to integrate technology policies.

 

Compliance – Ensures business is ready for compliance testing.
 

 

 

 

 

 

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